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    Frequently Asked Questions

    Clear answers about business websites, AI Sales Agent implementation, service packages, and how Gravidea works.

    General
    Is this a subscription service or a one-time project?

    Gravidea works project-based. You pay once for setup, then the website and AI Sales Agent belong to your business, including the AI provider account when applicable. Monthly maintenance is optional for updates, prompt tuning, and content support.

    Is the domain included?

    Yes. Website projects include a domain for the first year. Hosting and SSL are handled with modern cloud infrastructure, so there is no separate basic hosting fee.

    Do you provide support after launch?

    Yes. Every project includes a post-launch maintenance and AI optimization period. After that, you can continue with an optional monthly maintenance package if your business needs ongoing updates.

    How is Gravidea different from a regular web agency?

    A regular web agency usually delivers a website and stops there. Gravidea builds a conversion-focused website with an AI Sales Agent that understands your business, qualifies prospects, and routes serious leads to your team.

    What if the result does not match what I expected?

    Each package includes revision rounds so the final result matches the agreed direction. If something still feels off after revisions, we discuss the solution transparently based on scope and expectations.

    Is my business data kept private?

    Yes. Business information shared during consultation and AI training is treated as confidential. We can sign an NDA when needed, and conversation data can be stored on infrastructure connected to your own business setup.

    AI Sales Agent
    What is an AI Sales Agent and how does it work?

    An AI Sales Agent is a trained virtual assistant embedded on your website. It answers visitor questions, qualifies prospects, and directs ready leads to WhatsApp or your sales team. It works automatically, 24/7.

    Can the AI Sales Agent be installed on my existing website?

    Yes. The AI Widget service is built for that use case. We install the AI Sales Agent on your existing website with a lightweight script, without rebuilding the whole site.

    How long does the AI need to learn my business?

    Training happens during the project timeline. We study your business, structure the knowledge base, test the conversation flow, and keep optimizing the AI after launch using real visitor interactions.

    Does the AI Sales Agent guarantee leads?

    The AI makes sure visitors are served and qualified properly, but lead volume still depends on your traffic and marketing strategy. More qualified traffic means more opportunities for the AI to capture.

    Services & Packages
    What is the difference between AI Widget and Website + AI Sales Agent?

    AI Widget adds a trained AI Sales Agent to your existing website. Website + AI Sales Agent is the complete package: a new conversion-focused website with AI built into the customer journey from the start.

    How much should I budget?

    Business Website starts from $250, AI Sales Agent Widget starts from $350, and the complete Website + AI Sales Agent package starts from $500. The final scope is discussed after a free consultation.

    Process
    How many revisions are included?

    Every project includes revision rounds based on the selected package. If additional revisions are needed outside the original scope, we explain the cost upfront before continuing.

    Still have something to ask?

    Ask directly through Gravidea's assistant. It is available anytime.